What you need to know about a new startup called Dynamic Recovery Solutions
With a growing need for emergency workers in the United States, and the fact that the US is now home to nearly one million homeless people, it’s no surprise that the need for an emergency response team has only grown.
But what’s even more remarkable is that, for the first time in recent history, a startup that specializes in helping homeless people is taking off.
As of October 2018, Dynamic Recovery Systems was the first company to take its services to the homeless and people with mental illness.
“We saw a lot of opportunity,” said the CEO, Adam Smith, adding that he is “looking forward to bringing a lot more people to the table.”
Smith, who was raised in San Francisco, started Dynamic Recovery in 2013 after the deaths of his mother and father.
In the course of his life, he also struggled with depression, PTSD, and bipolar disorder, which led to him seeking help for these issues.
When he found out he was a homeless man, he realized he could make a difference.
“I just started thinking about the problems people face in the homeless community, and how they’re treated, and I realized I could do a lot to make a change,” he said.
The idea of helping homeless individuals through a technology company quickly took off.
He was able to secure funding from angel investors and eventually found a large team of people to help him with the project.
Smith is a veteran of Silicon Valley and has been helping the homeless for more than a decade.
When the company was founded, Smith worked in tech and the healthcare industry, and he also ran an independent agency.
The company now serves about 30,000 clients annually and provides support for about 150,000 people in the US.
While the company does a great job of assisting people who are in crisis, the majority of its clients are people who live on the streets, he said, noting that the majority are homeless individuals.
“The majority of the people who come in for our services are in need,” he told Polygon.
“A lot of times, the services are provided by a local community organization or a local church, and we don’t have the resources that are available to these folks.”
The team of about 30 works in a small office in a downtown San Francisco building.
It has an office space for about two people and an on-site conference room.
“For the majority, it works best if they have a phone and a laptop,” said Smith.
“It’s a lot easier for them to just call or send a text and we can have a chat.”
Dynamic Recovery offers its clients a 24-hour support line, and also provides a phone service, but the majority rely on the app, which allows them to call in to see a trained tech support person.
“They can go straight to the service person, who can provide a service that’s tailored to their needs, but it’s very accessible,” Smith said.
“What we’re seeing is that a lot people are starting to use this app because they’re experiencing homelessness.”
The app is available for iOS, Android, and web browsers.
Smith said the app helps people who have mental health issues, people who need a mental health assessment, and people who struggle with PTSD.
For those who are experiencing homelessness, Smith said, it is important to recognize that they need the help of a professional.
“You need to make sure that you’re comfortable in your relationship with that person, but also that you are confident that you can get help and you can move forward,” he added.
Smith has had some success working with clients who are homeless, but he said that he does not think that most people are willing to pay a lot for his services.
“If I were to make that $1,000, I’d be very happy with the response that I get, but I’m not willing to spend that much money,” he explained.
“People are spending money on food and they’re spending money in other ways to make ends meet, but they don’t want to spend money on an app.”
Smith said he has a few clients who he considers the best of the best and who are willing and able to pay for the services.
He said that some people have asked for a one-time payment of $50 or $100, and Smith says that is not the case for all clients.
Dynamic Recovery has become a popular option for clients.
When we talked to a client, he told us that he felt like he had “more trust” in the company, but that he was concerned about the way the system is set up.
“As soon as you get into the app and start calling, the response time is usually about 30 minutes,” he stated.
Smith also told Polygons that he has seen some clients who have “got into the system, but have not been able to get the services.”
The CEO said that there are three different types of clients that he sees each day.